Refund Policy

If you cancel a product or service that is eligible for a refund under this policy, HostMyCode may issue a full refund subject to the time limits and product rules described below.

For services billed for 1 year or longer, a full refund may be available if the cancellation request is submitted within 30 days of the transaction date.

For services billed for less than 1 year, a full refund may be available only if the cancellation request is submitted within 48 hours of the transaction date.

The transaction date means the date a service is initially purchased or the date a renewal charge is processed under the applicable product agreement.

Refund eligibility is limited to one approved refund per customer, household, business entity, or payment source for the same or materially similar service. HostMyCode may decline repeated refund requests where we reasonably determine that the guarantee has already been used.

The following products and services are generally eligible for refund review under the standard refund terms: Shared Web Hosting, WordPress Hosting, CodeGuard Backup, VPN services, and Offshore Hosting where specifically sold with refund eligibility.

Refund eligibility always depends on the exact service ordered, the billing term selected, and whether the request is submitted within the applicable refund window.

The following services are generally non-refundable: Cloud Servers, VPS Servers, Dedicated Servers, domain registrations and renewals, domain transfer fees, premium domains, domain privacy, SSL certificates, security products, managed services, migration services, professional services, installation fees, expert services, and similar one-time or third-party fulfilled items.

Additional non-refundable items may include Google Workspace or G Suite products, Microsoft Office 365 products, redemption fees, transfers, and other products clearly identified as non-refundable at the time of order.

Where an order includes both refundable and non-refundable components, any refund is calculated only after deducting the charges for non-refundable items and services.

All domain registrations, renewals, transfers, and associated domain fees are final once processed and are not reversible. Customers should carefully review domain spelling, extension, ownership data, and order details before checkout.

If a purchased hosting service includes a free domain and the hosting service is later cancelled, the standard retail price of the domain may be deducted from any otherwise eligible refund.

IP allocations are not covered by any refund or exchange right. HostMyCode does not offer a general IP change policy for services unless an operational, security, abuse, or routing reason requires us to make such a change at our discretion.

HostMyCode may offer a 30-day money-back guarantee on selected hosting services. This guarantee applies only to qualifying services, only to the initial term, and only where the refund request is submitted through the proper cancellation channel.

The money-back guarantee does not apply to renewals, non-refundable add-ons, domain-related charges, dedicated servers, VPS services, or any product clearly excluded under this policy.

Refund review may also be limited to first-time accounts or first-time service purchases where such limitation is stated for the relevant offer.

A refund request does not create any right to replacement IPs, fresh IP allocation, or service re-issuance after cancellation. If a refund is approved and the service is terminated, any IP assignment tied to that service ends with the cancelled service.

Services may renew automatically to reduce the risk of service interruption. Customers are responsible for reviewing renewal notices, billing settings, and cancellation timing in their account.

If you do not want a service to renew, you must cancel it before the renewal date through the appropriate account or billing workflow. Once a renewal is processed, refund eligibility depends on the service type and the rules in this policy.

A cancellation request stops future billing only as of the effective cancellation date and does not automatically reverse charges that have already been processed.

Services must be cancelled through the official cancellation workflow in your HostMyCode dashboard or through another approved written support process where applicable.

Dashboard-based cancellation helps verify account ownership, confirms the request in writing, and reduces the risk of error or unauthorized account changes.

If your cancellation is processed successfully, you should receive a confirmation message or email. If confirmation is not received, you should contact billing or support promptly.

Where a refund is approved, processing time may vary based on the payment method, order composition, and internal review requirements. In general, approved refunds are processed after cancellation review and any required deductions for non-refundable components.

HostMyCode may revise this Refund Policy at any time by publishing an updated version on its website. The version in effect at the time of order or renewal generally applies unless otherwise required by law or expressly stated by HostMyCode.

HostMyCode reserves the right to interpret refund eligibility, apply exclusions, verify account status, and decline refund requests that fall outside the stated refund windows or violate applicable service terms.